Our Team

The Nashville Plastic Surgery Institute Staff


At Nashville Plastic Surgery Institute, we pride ourselves on providing world-class service in every aspect of our Nashville cosmetic surgery procedures and aesthetic services. From cutting-edge techniques and high standards for surgical safety and efficiency to concierge service and individual, personalized care, our aesthetic and medical specialists have the advanced skills to offer you quality treatment at every stage of your procedure. Learn more about our team:


Heidi Hickerson – Practice Administrator

Heidi is a Nashville native who joined Nashville Plastic Surgery Institute in March 2022. She comes to us with over 5 years of experience both clinically, as a registered nurse, and administratively in the Dermatology and Aesthetics industry. Heidi has a passion for leadership and loves to inspire and motivate her team! She currently lives in Murfreesboro, Tennessee, and graduated from Middle Tennessee State University with a bachelor’s degree in Nursing. She spends the majority of her spare time with her husband, daughter, and fur child named Brantley. If you can’t find her here at NPSI, you will probably find her at Disney World (her home away from home)! She also loves traveling, Disney (again!), the beach, and a good rom-com!

Kandice Whitman – Clinical Nurse

Kandice is a Nashville native who joined Nashville Plastic Surgery Institute in March of 2017. She comes to us with over 9 years of experience in Dermatology. Being a mother of two boys, Kandice finds herself spending time outdoors watching her boys play football. In her spare time, she loves spending quality time with her family and friends, listening to her favorite artist Thomas Rhett, and cheering on the Tennessee Volunteers!

Jordan Tallent – Clinical Nurse

Jordan was born and raised here in Nashville. She brings with her 10 years of experience in the medical field and truly enjoys helping others in any way she can! Her favorite thing about being a part of the Nashville Plastic Surgery Institute team is interacting with patients and walking alongside their aesthetic journey. Jordan is happily married and has a fur baby named Tyson. You can find Jordan enjoying time with her family and friends, traveling, being on the lake, and snow skiing in her free time.

Victoria Wilcox – Patient Care Coordinator

Victoria was born in St. Louis, Missouri but has been living in Nashville, TN since 2008. With an Associate’s Degree in Marketing, she also brings with her 4 years of customer service experience. Victoria loves her family and loves being a dog mom to her English bulldog Tank! When she’s not helping patients at Nashville Plastic Surgery Institute, you can find her exploring Nashville, losing herself in a good book, and following the latest fashion trends.

Angela “Angel” Wallace – Patient Care Coordinator

Angel is a Memphis-born 25-year transplant to Middle Tennessee from Memphis and joined NPSI in February 2022. She has over 13 years in plastic surgery and also is a medical assistant. She moved to Murfreesboro and graduated from MTSU with a bachelor’s degree in Organizational Communication. She is passionate about caring for others and staying positive. If she is not at NPSI, she can most likely be found at the gym, working on writing her books, or enjoying her favorite spot- on a stage singing karaoke. On the weekends, she loves a good road trip too. Her cheerful and warm personality will make you laugh and feel at home.

Rebecca Milligan – Research Coordinator (Part-time)

Rebecca Milligan – Research CoordinatorRebecca has been part of the Nashville Plastic Surgery Institute team for almost six years. She joined our staff when her family relocated to Nashville from the Pacific Northwest. Rebecca has an MBA, and BS in Nutrition, and also graduated Cum Laude. She works as our Clinical Trials Coordinator and Patient Coordinator. Honestly, she is a jack of all trades filling in wherever needed. Before moving to Nashville, Rebecca was an Instructor and Grant Writer at Big Bend Community College in Washington. She has two daughters and together they enjoy the outdoors as much as possible. Rebecca enjoys boating, and gardening and she is also a bookworm. On her day off you will certainly find her out on Old Hickory wakeboarding!

Sophie Gore, Front Desk Coordinator

Sophie Gore, Front Desk CoordinatorSophie was born in Auckland, New Zealand but was raised in Northern California for most of her life. She graduated with her bachelor’s degree in public health and then moved to Nashville in June of 2021. Sophie comes to NPSI with over a year of Plastic Surgery experience. When she’s not at work you can find her attending an orange theory class, baking a sweet treat, or spending time with her family and friends.

Brooke, Full Bio Coming Soon

BrookeBrooke is the latest member of our team! Her bio will be updated shortly.

Kimberly Parks – Administrative Assistant

Kimberly was born and raised in Nashville, TN. She joined the NPSI team in January of 2022. She has worked in the medical field for 25 + years, with the last 5 years in Dermatology and Aesthetics. She is married with one son and has a sweet pup, Dawson. When she is not working, she enjoys walking/running with her husband, Todd, and bringing their pup along. Kimberly also enjoys trying out new healthy recipes in the kitchen and traveling to the beach and the mountains but enjoys her home life even more. You will more than likely be greeted by her bright and friendly smile when you visit The Aesthetic Center here at NPSI!


Tracy Jensen, WHNP-BC – Director, Aesthetic Services

Our Women’s Health Nurse Practitioner, Tracy Jensen, is board-certified and has been an important part of our practice since early 2013. Read her bio & learn more about her here.

Lexie McFadden – Aesthetic RN Injector

Lexie our Aesthetic RN Injector is a master at formulating the right strategy to help you achieve your personal cosmetic goals. Read her bio & learn more about Lexie here!

Amanda Allen – Medical Aesthetician

Amanda is a Nashville native who joined Nashville Plastic Surgery Institute in January 2022. She comes to us with over 5 years of experience as a board-certified Medical Aesthetician. Her passion for skincare and overall health and wellness inspired her transition in 2017 from a lucrative career in sales and event management to a more personally rewarding career in the field of Aesthetics. Educating patients about skincare is her mission as an Aesthetician. Seeing the beautiful results her patients achieve after receiving treatment or after starting a prescribed regimen—that’s the reward. There is nothing Amanda loves more than developing long-term relationships with patients and helping them reach their skincare goals and dreams. When you look good and feel good, she has done her job!

Operating Room Staff

Rachael Young, BSN, RN – Operating Room Director

Rachael Young, BSN, RNRachael joined Nashville Plastic Surgery Institute in August of 2021. She previously worked with both Dr. Unger and Dr. Amaka at Saint Thomas Midtown Hospital and was in Dr. Amaka’s first-ever case at the hospital. Rachael is originally from Milwaukee, WI, and has lived in Nashville since 2017. She has a degree in Exercise Science in addition to her Nursing degree. When she’s not spending time befriending her surgery patients, Rachael enjoys traveling, staying active, and will do anything that gets her outside; she is always up for an adventure! Rachael loves spending time with her family, cheering on her beloved Wisconsin sports teams, and taking her Cockapoo Ruby to the local breweries in town.

Karen Moore, RN – Operating Room Supervisor

Karen Moore, RN – Operating Room SupervisorKaren is a registered nurse with more than 37 years of nursing experience. Thirty-four of these years were spent in the operating room management. Karen opened the State Certified Level III Operating Room Suite at Nashville Plastic Surgery Institute in 2009. She currently remains as Director of Surgery at Nashville Plastic Surgery Institute. Karen got her undergraduate degree from Auburn University and her nursing degree from Belmont University. Karen remains active in the American Society of Plastic and Reconstructive Nurses and the Association of Operating Room Nurses. She currently serves on the Advisory Board for the School of Nursing at Belmont University. Karen and her husband, Pat, live in Brentwood. They have two daughters and five grandchildren.

Pam Duncan – First Assistant

Pam Duncan – First AssistantPam joined Nashville Plastic Surgery Institute in 2010. She is an RN First Assistant with 41 years of surgical experience. Upon graduating from nursing school, she went to work in surgery at Centennial Medical Center (formerly Parkview Hospital) where she worked until 2018, eight of those years working at both Centennial Medical Center and Nashville Plastic Surgery Institute. Pam enjoys spending time with her two precious grandchildren, playing tennis, and cheering on her Tennessee VOLS!!!

Mark Pepper, CRNA – Nurse Anesthetist

Mark Pepper, CRNA – Nurse AnesthetistMark Pepper is a Certified Registered Nurse Anesthetist (C.R.N.A.) practicing primarily in the Nashville and Middle Tennessee area since 1982. Mark is President of Anesthesia Care of Nashville, PLLC, and has extensive hospital and office-based experience. He remains very passionate about the service he offers physicians and patients and strives always for anesthesia excellence and a safe, positive patient experience. A native of Nashville, Mark and his wife Michelle live in Brentwood. They have 3 sons, and a daughter and have been blessed with two handsome grandsons!

Kelly Unger – Director of Marketing

Kelly Unger – Director of MarketingKelly grew up in Houston, Texas but has spent a significant amount of time in Nashville over the years, since her extended family lives here. It has been amazing to watch the city of Nashville transform into the sophisticated city it is today, and she now calls Nashville home. Before moving to Nashville, she lived in New York, Dallas, and Paris, France. Kelly graduated from Tulane University with a degree in Marketing. She has loved getting to know the wonderful patients of Nashville Plastic Surgery Institute and is constantly inspired by them. Kelly is the mom to two very active boys, Hudson & Graham, with a little girl on the way. In her free time, she enjoys traveling, hiking many of the beautiful Nashville trails, and making a mean green smoothie.

Dual Doctors
World Renowned Plastic Surgery


Dr. Jacob Unger and Dr. Nneamaka “Amaka” Nwubah are board-certified plastic surgeons committed to superior outcomes and building vital relationships with each patient. They take every step to improve the patient experience, from the first consultation through enjoying long-term transformative results. Discover what sets our skilled and experienced team apart.


Dual Doctors

Dr. Jacob Unger and Dr. Nneamaka “Amaka” Nwubah are board-certified plastic surgeons committed to superior outcomes and building vital relationships with each patient. They take every step to improve the patient experience, from the first consultation through enjoying long-term transformative results. Discover what sets our skilled and experienced team apart.